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FREQUENTLY ASKED QUESTIONS

1. What's an Ebook?

2. What do I need to read an ebook?

3. How do I purchase and receive an ebook?

4. Will my purchase be safe?

5. I haven't received my ebooks?

6. What are the advantages of ebooks?

7. Can I resell the ebooks I purchased?

8. What currency is easyebookstore.com in?

9. Will my ebook always be available?

10. What is your refund policy?

 

1. What's an Ebook?

An ebook is a book in electronic form that is read from a computer or from a special reading device. It is a piece of software that contains text, figures, and illustrations in coded form.

For more information visit our what's an ebook page!

2. What do I need to read an ebook?

A computer and most importantly software to read the ebook. Ebooks come in many file formats which means more software programs to decode them. Here at easyebookstore.com most of our ebooks come in .pdf format which Adobe Acrobat Reader software is used to read the ebook.

Other File Formats are:

.pdf - Adobe Acrobat Reader, pc/mac

.doc - Word Viewer, pc/mac

.exe - PC only, software is automatically built in to open ebook files.

.txt - Notepad or Textedit, pc/mac

.zip - A .zip file acts as a folder and just contains .pdf, .doc, .exe, images etc..

PC -> Will need Winzip. MAC -> Should open automatically.

3. How do I purchase and receive an ebook?

Choose your ebooks by adding them to your shopping basket. Check your shopping basket then when you are happy with your selection, check out. You will then be asked to choose credit card or Paypal.

After completing your purchase on Paypals secure website the ebooks will be sent to your email address instantly. If you buy more than one ebook you must download the others from our Download Center. Login and pass will be provided in email.

4. Will my purchase be safe?

Yes it will!

Because no membership is required plus we run our shop through Paypal. One of the world's fastest, easiest and secure payments worldwide. We don't even see your financial details as Paypal takes care of that. All we see is the ebooks you purchased.

Paypal uses advanced encryption methods and constantly improves its technology. They have built there reputation as a leader in privacy and identity protection so your information always stays safe.

(click here) To sign up or check out Paypal.

5. I haven't received my ebooks?

If you do not receive your ebooks check your spam/trash folder. It will probably be there. If not make sure you adjust your spam filter settings then contact us.

6. What are the advantages of ebooks?

Ebooks have several advantages over printed books, including:

Normal paper books are easy to have tears, damaged spines, discolouring or missing pages amongst other things. Ebooks on the other hand do not suffer from any of these problems and can be printed out so you can always go to your cumfy chair and have a good read.

If you enjoy reading, over time you will collect hundreds, if not thousands of books. The problem is what you do with them. Some people turn a empty room into a library while others have no option but to fill up boxes and put them in the attic or shove them under the bed, which often explains the tearing problems already mentioned. Ebook files are really quite small and you can quite literally fit over 1,000 ebooks onto one CD!

7. Can I resell the ebooks I purchased?

Yes,

All of our ebooks come with resell rights and some even come with already made sale templates. Most of our ebooks tell you what you can and can't do with them. Copyright information should be in the ebook!

8. What currency is easyebookstore.com in?

Australian dollar ($AUS)

This doesn't mean that we only accept $AUS. We accept worldwide payments!

9. Will my ebook always be available?

Yes,

Your ebooks will always be attached to the emails we send you. Just don't delete the email, if you do somehow delete the email before downloading the ebook to your computer just contact us. Make sure to write your name, ebook/s purchased and the date. This will make our job easier and faster for you to get your goods.

10. What is your refund policy?

All of our ebooks come with a 100% Money Back Guaranteed. Most give you between 30 days & 90 days to make up your mind about your product, some even give you longer. Feel risk free knowing that you can get a refund if you are unhappy about your purchase, thats my promise from me to you!!!

Upon refund you will lose your resell rights and copyrights.

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